If you are a tea business owner or tea room owner, you know that employee education is important.  Have you ever compared reports - easily found on line - of major businesses such as Starbucks for instance - spending a great deal of money on education each year?

Knowledgeable staff is better equipped to serve customers, answer questions, and SELL tea and every aspect of the enjoyment of tea.  The enjoyment of tea and the sensory experiences of each cup of tea build up to a feel good experience that brings customers back again and again.  You began a tea business to fulfill your own personal passion; your employees must be able to exude the same passion and excitement with customers.

Take time to share Tea Course with employees. Use handouts found in the File Sharing application for employee education and customer education.  Many tea rooms have educational handouts freely available to customers.  The more everyone knows about tea, the more tea and tea experiences you will be able to sell.  Host tea tastings and mini training sessions with your employees - teach them what you have learned about tea so they will be able to comment when customers ask them to make recommendations.  Host tastings and special events with customers too.

If you are in need of multiple Tea Course accounts for training employees in various locations, please email to find out how we can help you with this. 

The communications application has the capability of private forums too.  Your business and all Tea Course members affiliated with your business can participate in a private forum we create for you by using the member nicknames you send us. 

You may also use the video chat application to keep in touch with employees or shop managers specific to your business.  In special circumstances, you may request use of the Live Broadcaster too.

Get creative with Tea Course. Think of ways it can help you and your employees and your customers.  Get involved as often as possible. Participate in forums, ask questions, share experiences.  Remember - too - the more you write - the more people know about your business, and each time a link to your website is seen!  Share some of your own knowledge in comments or articles or full topics presented to the Tea Course Admin.

The best thing you can do for your business is to continually access education about tea and bring fresh new information and interest to your staff and customers.